Call Trace Online, Without analytics skills to determine whether ads are truly generating results for your company, you wouldn’t launch a paid advertising campaign. You can measure even SEO and content marketing since you can monitor visitor behaviour to see how well your various techniques are working. Call tracking software can assist in resolving various issues related to sales. Nevertheless, many businesses view phone conversations as a mystery despite this emphasis on management and monitoring. No one truly knows where they came from or why they worked, but calls come in and sales may happen.
Call-tracking software could change that. When put into practice, these technologies can be utilized for everything from pinpointing areas that require development to monitoring clients’ internet activities prior to on-phone calls. It goes without saying that not all call-tracking software is made equally. After examining the top 20 call monitoring software programs available, make sure to read the article’s conclusion to see the most typical aspects of the best options.
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Contents
The 20 best call-tracking software apps in 2025
Now, let’s begin the list! Below is a list of the top call-tracking programs.
1. Hubspot
The integrated call tracking feature of HubSpot, which is part of its free CRM and sales suite, makes it one of my top choices. You can make calls from your browser without ever picking up a phone, in addition to receiving call tracking and analytics. You can use your desk phone or Voice Over IP to connect with a prospect with only one click. Your number will always be used to make calls, and you can record each call to have accurate recordings of your talks.
Calls are, of course, also instantly recorded in the CRM. When paired with HubSpot’s free email monitoring, your sales staff can spend more time with prospects.
2. WhatConverts
Users can “See What Marketing Converts!” with WhatConverts, a comprehensive call tracking, lead generation, and reporting tool. Users of WhatConverts can record phone conversations, forms, chats, and transactions and link each lead to its initial marketing source. With the use of cutting-edge technology, its phone call monitoring service provides a comprehensive solution that collects amazing data for every conversation. Even while the platform collects a lot of data, it also offers reports so businesses can quickly learn from their marketing and call data.
3. CallRail
A marketing platform called CallRail aids companies in growing more quickly. With CallRail, you can optimize marketing campaigns, generate higher-quality leads, consolidate communications, and convert more leads into paying clients.
Conversation intelligence, call tracking, and form tracking provide information at various points in each customer’s journey. With a streamlined inbox and integrated communication features like chat, texting, and softphone, Lead Center enables businesses to engage with customers on their terms. More than 175,000 companies globally rely on CallRail’s simple yet effective marketing platform to boost and maintain growth.
4. 800response
The secret to increasing new client acquisition and improving customer interactions is 800response’s array of real-time call tracking and monitoring solutions. Businesses can obtain detailed information about their incoming callers by using real-time lead-tracking reports, lead analytics, and customer interaction analytics. This allows them to prioritize and rank leads based on important demographic characteristics, giving them insight into all of their customer interactions.
5. ActiveDemand
If you’re in the market for a complete match revamp, have a look at ActiveDemand’s broader SMB marketing automation suite, of which call tracking is just one component. You may use call attribution campaigns, robo-call campaigns, and automated lead distribution by switching to ActiveDemand.
6. CallAction
CallAction offers users inbound call tracking, caller enrichment based on customer databases, and CRM connectivity for exporting call data to records, just as many of the other services discussed here. However, CallAction’s intelligent SMS automation for answering missed calls is a standout feature that makes it a fantastic choice for businesses who invest in SMS marketing or have a large client base that uses mobile devices.
7. CallFire
CallFire, which is more of a lightweight tool than an enterprise solution, lets businesses select local, toll-free, or international numbers from its database and connect the system to their Google Analytics account or another analytics data source. CallFire’s customized notifications, which offer crucial call details and access via email or mobile device, will certainly be appreciated by customers who are constantly on the go.
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8. CallSource
CallSource is a fantastic option for people working in appointment-heavy fields like home services, dental, automotive, and hearing consultants. It provides unique “DealSaver” auto-alerts that sound when call handlers neglect to schedule an appointment. When combined with CallSource’s lead scoring capabilities, this enables both opportunity recovery and performance coaching for call handlers using recorded calls.
9. Convirza
“Whether you’re a small business owner or an advanced enterprise agency, Convirza has all the tools and solutions to improve your marketing spend and results,” the company’s website states. This claim is unquestionably supported by Convirza’s feature set, which includes dynamic call tracking, dynamic call insertion, call analytics, lead quality scoring, and online/offline marketing channel performance tracking.
10. CrazyCall
Businesses and sales teams can reach their consumers and lead with little to no effort thanks to CrazyCall, a cloud-based calling software. The simplicity of usage is what sets CrazyCall apart, but that simplicity does not equate to a lack of features. In addition to using auto dialer, call records, call transfers, live listening, and other features, users can track their calls by specific numbers. With the Click To Call widget, they may easily make individual calls from any webpage. Through the lead-generating callback widget, the company’s Inbound Calls feature can help businesses develop semi-passively while also potentially increasing customer happiness.
11. DialogTech
DialogTech’s proprietary SourceIQ call attribution technology is another program that uses AI to analyze caller intent, lead quality, and conversions. This technology makes it simple for businesses to customize call experiences for their users.
12. FluentStream
Be aware, nonprofits! In addition to providing all the call management tools and comprehensive call/queue reporting that you would anticipate from a call tracking platform, FluentStream also provides unique pricing options for non-profit organizations.
13. Infinity
The preferred call-tracking platform for forward-thinking companies in need of a cutting-edge partner with unmatched dependability is Infinity. The Conversation Analytics suite from Infinity, which was just released, offers intriguing new opportunities for large-scale call comprehension, categorization, and access. Additionally, Infinity provides completely encrypted SIP calls, which ensure an unmatched level of security while enabling businesses to take advantage of all the advantages of collaborating with a cloud-based partner. Infinity is trusted by companies and organizations of all sizes worldwide, including Mazda, TripAdvisor, Rackspace, and Promises Treatment Centers. It is accessible in more than 75 countries.
14. Invoca
Invoca is an enterprise-level solution that uses rule-based call analytics and AI-driven calls intelligence to classify and segment calls, going above and beyond the functionalities provided by many other call monitoring software applications. Invoca’s extensive suite of integrated features that enable holistic call tracking as easily as possible will be appreciated by users of well-known advertising and Martech platforms like Google Ads, Google Analytics, and Salesforce.
15. Marchex
One of the leading providers of call analytics solutions, Marchex, knows when users’ most valued customers are calling. From simple call tracking to omnichannel call attribution across search, social, and advertising, Marchex links online and offline data to assist marketing teams in better understanding what drives a customer to convert. Marketers may quickly increase their return on investment from click-to-call advertising by using keyword-level call tracking.
16. RingBa
For marketers, contact centres, and agencies who need to control their call flow, assign detailed information to their campaigns, and maximize their effectiveness through robust real-time reporting and analytics, Ringba is the best call tracking and analytics platform available. Ringba is creating the voice of the future, pushing the boundaries of innovation, and altering how companies interact with their customers. It was designed with performance, adaptability, and competitive advantage in mind. With a hands-on approach and no contracts or commitments to get started, Ringba treats its customers as partners and provides live sales and technical assistance to everybody.
17. RingDNA
Attention, Salesforce users. While its unique Salesforce reports assist managers in identifying important coaching opportunities, RingDNA’s intelligent dialer immediately interfaces with Salesforce Sales Cloud to automate tasks and gather call information. RingDNA’s ConversionAI product, which generates best practices for sales teams based on performance metrics, context, and outcome data, will be helpful even for people who aren’t using Salesforce.
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18. CallTrackingMetrics
CallTrackingMetrics wants to provide “an all-in-one conversation platform” for your company. You have a strong omnichannel presence thanks to its great conversion tracking, which lets you identify which ads are generating calls, messages, form fills, and chats. This expands your business and lets you record the entire customer journey. With a “build your own quote” plan, you can get a price that is customized for your company, regardless of your needs. CallTrackingMetrics’ high-level reporting gives you important information on agent and campaign performance, enabling you to confidently make important business decisions.
Faq’s
Q. Is it legal to use Call Trace Online?
Ans: When done for personal safety, with the right consent, or in accordance with the law, online call tracing is acceptable. Privacy laws may be violated by unauthorized tracking.
Q. Is it free to track a call online?
Ans: Yes, a number of online resources provide basic call tracking services for free. However, a membership could be needed for more advanced functions.
Q. Which online solutions for call tracing are the best?
Ans: Truecaller, GPS phone tracker, and mobile number tracker are popular technologies. Select dependable and secure services at all times.
Q. Is it possible to track blocked or anonymous calls?
Ans: It normally takes sophisticated techniques, the help of your telecom carrier, or legal authorities to trace blocked or anonymous calls.
Q. What information is available with Call Trace Online?
Ans: Details like the caller’s name, approximate location, and telecom provider are frequently available. Depending on their database, certain tools might provide more.
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