Xfinity IMEI Checker: An important part of the compatibility check is when we ask you to enter your IMEI number, your phone’s unique identifier that allows us to check whether you can bring your phone to Xfinity Mobile. Xfinity Mobile is a flexible wireless service designed to save consumers money. It’s built for the way people use their phones today, with the Internet at the center of the experience. You will be connected to the largest LTE network in the country and the largest number of Wi-Fi hotspots.
How to Bring Your Own Device (BYOD) to Xfinity Mobile
Keep your phone and update your network by bringing your device to Xfinity Mobile.
Bringing your phone number with you?
If you want to keep your current phone number, you can do so when you join Xfinity Mobile. We accept phone numbers from all carriers. All you’ll need are a few account details from your previous career, including:
your account number
A Transfer PIN (one PIN per account)
Account Holder’s Name
Last four digits of the account holder’s Social Security Number (SSN)
account billing address
Confirmation that the account is not locked
How to Switch
Check your Compatibility
From BYOD to Xfinity Mobile, it has to be compatible with our network.
Most iPhones, Samsung Galaxy phones, and Google Pixel phones are compatible with Xfinity Mobile.
You can bring your Apple Watch if you have the latest version of watchOS.
Motorola and LG phones originally purchased from Xfinity Mobile are also compatible.
Make sure your phone is Unlocked
In addition to being compatible, your phone also needs to be unlocked. Carriers often lock the phones they sell so that they won’t work on other networks. Your phone may also be locked if you still have a balance due, but you can usually unlock your phone once you make the payment. Check with your current carrier if you’re not sure. Apple users will need to complete a backup and factory reset after the previous carrier has confirmed that they have unlocked the device.
An Xfinity Mobile SIM card is the key to activating your phone on the Xfinity Mobile network.
If you already have an Xfinity Mobile nanoSIM (physical SIM) card or purchased an eSIM-compatible device, simply login to your account and visit the Devices page to set up your phone on an existing Xfinity Mobile line.
You can also order a NanoSIM card online.
If you’re new to Xfinity Mobile, billing for your line will begin either when your SIM card (nanoSIM or eSIM) is activated or seven days after your nanoSIM card ships, whichever comes first.
If you are adding a line to an existing Xfinity Mobile account, billing for the line will begin immediately when your eSIM is activated or when your nanoSIM card is ordered, whether or not the nanoSIM card is activated.
Choose your Data Option
When you BYOD with Xfinity Mobile, you are free to choose between our data options, by Gig or Unlimited.
Starts at 1GB by Gig for $15/month and can be shared with other lines on your account.
Unlimited data for as little as $30/month per line when you buy four lines.
To get the multi-line unlimited pricing, you’ll need to be on our latest plan.
Upgrade your plan by visiting My Account online or in the Xfinity mobile app.
When you BYOD with Xfinity Mobile, a one-time line setup fee of $10 will be included in your first monthly bill for that line.
Activate
You’re ready to activate your Xfinity Mobile account online whether you:
There is already one.
A nano sim card is requested.
There is an eSIM.
Activation usually takes about 10 minutes; These steps will make activation even faster and easier.
Update your phone so that it runs on the latest software.
Back up your phone’s data to an SD card or a cloud storage tool like iCloud or Google Drive.
Know your Apple ID or Google Account and password – you’ll need it later to log back into your phone.
If you’re keeping your number, it’s helpful to have account information from your current carrier on hand.
Save voicemails with sentimental value – Whenever you change carriers, you lose your old voicemails.
How to save voicemail on iPhone.
Voicemail on Android phones varies by carrier.
To save a voicemail on your Android phone, go to the Voicemail app, select a specific voicemail, and choose Save, Download, or Send.
If you need more help, contact your current carrier.
Learn more about BYOD
Bring the device to the current line
To update an existing Xfinity mobile line with your device, simply log in to your account and go to the Devices page to set up your phone on that line.
Sign in with your Xfinity ID.
Select the device you are converting.
Select Change your device.
Choose to bring your own.
Select the type of phone you’re switching to (iPhone, Galaxy, or Pixel).
Enter the IMEI of the device.
Follow the activation instructions.
Download an eSIM or insert or swap out an Xfinity Mobile nanoSIM card.
To activate a new Xfinity Mobile line with a device you already have, simply log in to your account and go to the Devices page to set up your phone on the line.
Sign in with your Xfinity ID.
Select Add phone.
Select BYO Bring Your Phone.
Then select Check Compatibility.
Select the type of phone you’re switching to (iPhone, Galaxy, or Pixel).
Select the current carrier.
Enter the IMEI of the device.
For Compatible Devices With a nanoSIM Card:
Select the plan that best fits your needs.
Add a nickname for the person using the device.
Select the option to either transfer (port) your telephone number from your previous carrier or select I want a new number.
Then select Add to Cart.
A nano sim card will be shipped to your Xfinity Internet service address.
Review your order and click Next when you’re ready to check out.
Confirm the name of the person receiving the nanoSIM card and their contact information.
Select Continue to Payment when you’re ready to proceed.
Review the information on the page and verify the account holder’s personal information.
Select Review Order when you’re ready to proceed with the payment.
When you receive the nanoSIM card, follow the activation instructions to continue setting up your device.
For Compatible Devices With an eSIM:
Select the plan that best fits your needs.
Add a nickname for the person using the device
Then select Submit Order.
Follow the activation instructions.
Select the option to either transfer (port) your telephone number from your previous carrier or select I want a new number.
Download your eSIM.
Before attempting to update your line, make sure you’re eligible:
Your Xfinity Mobile account must be up-to-date.
If you have any past-due balances, or if your service has been interrupted or suspended due to non-payment, you’ll need to pay off your balance to qualify.
Learn how to make a one-time payment.
The device you’re adding to the existing line must be compatible with our network.
Most iPhone, Samsung Galaxy, and Google Pixel models are compatible, as well as LG and Motorola phones that were originally purchased directly from Xfinity Mobile.
Check your phone’s compatibility.
If Your Phone Isn’t Compatible
Different carriers and manufacturers use different network technology. As a result, not all devices are made for all networks. When a device is made for use on one carrier, it may not work with the technology used on another.
If your device isn’t compatible with the Xfinity Mobile network, but you still want to join us, you can shop for a new device. If you’re an Xfinity Mobile customer, you can receive payment for your old devices through Assurant, our trade-in partner.
How do I know my IMEI is compatible? Every phone has a unique number—15 digits that tell you the make, model, and whether it’s ready to use on our network. Most phones are compatible. IMEI Status Check: Dial *#06# to get your phone’s IMEI, or find it in phone settings.
Why is my IMEI not compatible? When a phone is locked to a particular network, the IMEI number won’t work until the carrier removes the lock. So your only solution is to contact the previous carrier and ask them to unlock the device.
What can IMEI tell you? The IMEI number matters because it can give information about the device type (Android or iOS), model number, network, country of origin, warranty information, date of purchase, and other details about the phone.
Are Xfinity Phones Locked or Unlocked? Only the account holder, primary user, or manager of the phone’s original Xfinity Mobile account may request the phone to be unlocked. Also, to get started, chat with an agent. We do not unlock phones for international travel unless these requirements are met.
Which SIM cards are compatible with Xfinity Mobile? All Android phones used with Xfinity Mobile use nanoSIMs (physical SIM cards). iPhone models older than the iPhone X series also use nanoSIM. The iPhone X series through the iPhone 13 have dual SIM capabilities. So most of the devices being used on the Xfinity Mobile network are using NanoSIM.